In case a payment by credit card is
not possible for you, please contact us.
Orders are made in the Shop section. Here you may
choose to take out a subscription for a complete module, for several
licences for a single product from a module or to subscribe to one or
several products separately.
If you wish to subscribe to a complete module, please enter the number
of licences for the desired module on the Products
page and click on Buy now.
If you require several licences for a product from a module, please
click on Buy multiple licences. You can choose the
desired product from the list that appears on the following page and
manually specify the required number of licences in the corresponding
field. Confirm the order by clicking on Buy now.
If you would like to buy single licences for one or several products,
click on Buy single licences. Specify the desired
product(s) by clicking in the corresponding box(es) and then confirm by
clicking on Buy now.
Regardless of the choice made above, the order process for credit card
payments proceeds as follows:
- You will be directed to the page Confirm Order.
- If you have not yet entered your invoice address, you will
be asked to do this by clicking on the button Change invoice
address. You will be redirected to the appropriate page where
you can enter all the relevant invoice details. You will be directed
back to the Order Procedure by clicking on Save.
- If you have already entered your invoice address, it will
appear on this page and you may, in case of any changes or errors,
correct it by clicking on Change invoice address.
You will be directed back to the Order Procedure by clicking on Save
- Your order details are listed below the Invoice Address and
your order is assigned an order number. Here you are informed about the
mode of payment, the subscription period as well as the date of the
order. You can also view further details of the order such as the
number of licences, product description, unit and total price.
- If you would like to make changes to your order, please
click on the Back button of your browser and you
will be redirected to the page where you can specify the required
products and make desired changes.
- Please accept our Terms and Conditions before concluding.
- By clicking on Make secure payment you
will be directed to the page of our payment service provider. Please
enter the required credit card details on the website of our payment
service provider and confirm the payment.
- You will then receive a confirmation e-mail from the
payment service provider as well as a confirmation of receipt of the
order by e-mail from us. This confirmation is sent automatically and is
not an acceptance of contract. The purchase contract is concluded when
we accept your order in a further e-mail which will also contain your
- If you make several purchases from us, it is advisable for
subsequent purchases to enter the login details of your WorldPay
account (FuturePay Administration) - which you received in the e-mail
from WorldPay with the subject line “FuturePay Confirmation” upon
completion of the first purchase - before entering your credit card
details on our payment service provider’s website. This is to avoid
having multiple customer accounts with WorldPay.
- In the final step and after the capture of the payment, you
will receive an e-mail from us containing the activation codes for your
product(s). This may take up to 4 days after the order. By clicking on
the link provided in the email, you will be directed to the page where
you can activate your subscription.